Protection Plans and Warranties
You purchased high-quality products. You deserve high-quality protection. For a fraction of what you paid, protect your appliances for years to come with TriMark's partner, Safeware.
Commercial Appliance Protection
TriMark USA has partnered with Safeware to bring you protection plan options to cover your equipment for years to come.*
What Your Safeware Plan Covers
*Please note: Safeware is not available in all areas. Check with your local sales rep for more. Contact us.
No Limit on the Number of Covered Repairs
The contract is fulfilled in the event of product replacement.
No Lemon Guarantee
After we complete three repairs on the same component, which requires a fourth repair, we will replace the product with a comparable one.
Authorized Service Network
A national network of skilled and authorized appliance servicers is available for repairs
Simple Online Claims Process
Mechanical and Electrical Failure
After the manufacturer's warranty expires.
Manufacturer Defects
After the manufacturer's warranty expires.
Day One Power Surge Protection
Day One Food Spoilage Credit
$500 one-time credit.
Covers Most Commercial Appliances
Please reach out with additional questions.
Safeware appliance protection begins when the appliance is delivered.
With standard protection plans for products with active OEM warranties, food spoilage, and power surge coverage begin at the point of delivery. All other coverage (anything the OEM warranty covers) starts when the manufacturer warranty expires.
The extended warranty applies to food spoilage credit (for refrigeration), power surge protection, all parts and labor, no deductibles or service fees, and no limit on the number of covered repairs.
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Yearly maintenance
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Pet damage
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Accidental damage, such as dings and scratches
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Light bulbs
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Invasion, war, or terrorist attacks
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Acts of God
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Fire, floods, and other natural disasters
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Pest infestation
No, there is no limit on the number of covered repairs; this is a key benefit of Safeware’s appliance protection plans.
Safeware's appliance warranty picks up where the manufacturer leaves off; in a way, we are an extension of a manufacturer's warranty. We extend everything the manufacturer covers while also adding additional benefits.
Most manufacturers have no added benefits, such as power surge coverage or food spoilage credit.
Safeware covers appliances with or without manufacturer’s warranties.
For appliances in new and unused condition that no longer have a manufacturer’s warranty, Safeware offers up to 4 years of coverage.
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Commercial kitchen appliances that are under $30k
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Refrigeration – Anything that cools/chills (e.g., fridge, freezer, dipping cabinet, drop-in cold well, walk-in fridge/cooler, ice cream machines, etc.)
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Ice Machines – Any commercial ice machine
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General Appliances – any appliance/equipment that is not refrigeration or an ice machine
Please see the terms and conditions for complete coverage details, including limitations, exclusions, and provider information. The Obligor in Texas is National Product Care Company dba Texas National Product Care Company, Inc.