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About TriMark

TriMark USA is one of the country's largest full-service providers of design services, equipment, and supplies to the foodservice industry, proudly serving customers across a wide range of industries and business sectors.

  • Headquartered in Massachusetts
  • A history dating back to 1896
  • Locations across the United States

From ovens to countertop solutions, essential supplies for the bar, buffets, catering, small-wares, and everything in between, we empower and support our long-standing customers so they can focus on what they do best.

It’s been great doing business with TriMark. They go above and beyond the call of duty.

Client: Sterling Coleman, Licensee

Project: Zaxby's

Our History

We have led our operations with solid family values for more than 125 years. We are committed to individual service that makes clients and vendors feel part of our family-centered legacy of combined product service and excellence. Each division holds a unique history of its own and dates back more than 125 years:

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TriMark made it easy for all involved, from design to installation. The specialized equipment and the out-of-the-box thinking by TriMark made all the difference.

Client: Markus Ripperger

Project: The Hampshire House | Boston, MA

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Our Mission

To be our customers' essential partner in delivering foodservice equipment, supplies, and design.

125+ Years of Experience

Creative, Quality, Detailed

Award-Winning Designs

Project Cost Management

Dedication to Excellence

Concept to Completion

The lasting impression was that TriMark went above and beyond what was required to finish the project.

Client: Chip Tull, Hoffman Construction Corporation

Project: Washington State University – Martin Stadium | Location: Pullman, Washington

Our Values

Our five I.C.A.R.E. values drive TriMark's business practices and establish an understanding of collective responsibility in bettering the workplace and doing business with integrity. Our core values are a guide for our employees and partners making daily decisions on behalf of themselves, their teams, and the company.

Integrity

We go further with sound judgment, character, honesty, and encouraging humility and kindness wherever we go.

Customer Service

We desire to support our customers’ goals and ambitions by providing strong communication, custom assistance, and high-quality products.

Accountability

We are transparent in owning our wins and losses as we set the example for others to live ethically, honestly, and courageously.

Respect

We respect the value and dignity of all people by embracing individuality, celebrating achievements, and making mindful decisions.

Excellence

We think outside the box and operate the highest quality business through a dedication to teamwork and solving problems together.

We believe in driving positive change through purposeful relationships and a personal touch. As a result, we enjoy an enriching partnership with individuals, communities, and businesses of all sizes.

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Not just somebody who’s there when everything is fine, but somebody who’s there when the pressure is on…

Client: Jeffrey Gates, Owner

Project: Brasserie | Boston, Massachusetts

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Our Customers

Optimizing operational efficiency for clients is one of TriMark's main goals. We offer reliable and high-quality services, from design and build capabilities to best-in-class equipment and a vast portfolio of products.

Our offer to you:

  • A national presence, supported through local distribution
  • Access to a deep pool of expert knowledge
  • Extensive industry experience – we’ve seen it all
  • Continued support from a dedicated team of specialists
  • A trusted partnership, we are invested in your success

We count on TriMark to give us that personal touch so that we can create an exceptional dining experience for our customers.

Client: Lindsey Stewart, General Manager

Project: Ken Stewart’s East Bank | Cleveland, Ohio

Our Impact

Across TriMark, we share the mindset that personal responsibility sets the tone for our relationships with our employees, vendors, customers, and the environment.

Ethics

We best serve our workplace and community by providing support and encouragement to behave ethically. Therefore, we’ve instituted various support systems and supply chain labor policies to enhance these efforts.

Employee Wellness

Our top priority is the health and safety of our employees. We believe that the success of our business and customers stems from prioritizing workplace safety, mental/physical wellness, and a healthy work-life balance for our employees.

Community

We are devoted to giving back to the many communities we serve across the United States. We participate in food drives, toy collections, charitable involvement, and more.

Environment

We strive to minimize our footprint on the environment through waste reduction, energy conservation, and the usage of eco-friendly products.

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TriMark has the same passion for foodservice that we do. This was a phenomenal experience, and the customers love it.

Client: John Slattery, Food & Beverage Manager

Project: Warrior Café, Walter Reed National Military Medical Center | Bethesda, MD

Our Leadership

TriMark is propelled by dynamic leaders who are committed to excellence and setting the foundation for our success.

Thomas Wienclaw

Chief Executive Officer (CEO)

Thomas “Tom” Wienclaw joined SS Kemp in September 2004 as Chief Financial Officer (CFO). When TriMark acquired the company in 2007, he was promoted to CFO and General Manager and then ultimately President of TriMark SS Kemp; he later served as Executive Vice President of TriMark North’s Region. In addition, Tom held the title of Chief Growth Officer for the company. Before joining TriMark, Tom held various senior leadership roles as CFO and COO in manufacturing companies; he began his career at Arthur Anderson, worked in the M&A department of Ernst & Young, and was significantly involved with private equity-backed companies. In 2023, Tom was named CEO of TriMark, responsible for profitable growth and fostering a culture of excellence. He is on the Food Equipment Dealers Association’s and NexGen Procurement Group’s Board of Directors.

Frank Lordi

Chief Financial Officer (CFO)

Frank Lordi became TriMark’s permanent Chief Financial Officer (CFO) in July 2022, having developed a relationship with our organization as an outside consultant in 2019. He then served as the interim CFO in 2020 and a second time, from October 2021, until he joined TriMark full-time. Beyond leading the company’s finance functions, Frank also works closely with TriMark’s Vice President of Transportation and Chief Information Officer, providing executive oversight of those two functions.

In 2001, Frank established AC Lordi, a boutique management consulting firm primarily focused on strengthening the finance functions of new public and private equity-owned companies. In 2019, Frank merged his 100+ person firm into BDO USA, a national accounting and consulting firm, and became a Senior partner there. While with BDO, Frank led the go-to-market effort for consulting services in the Mid-Atlantic region. His first leadership role was in public accounting as an Audit Manager in Arthur Anderson’s emerging company practice. Frank began his career at KMPG.

Mike Passanisi

General Counsel

Michael Passanisi joined TriMark as General Counsel in April 2021. Michael has practiced as a corporate attorney for thirty years, with 20+ years as an in-house counsel helping companies expand their business and manage risk.

Most recently, Michael served as General Counsel for Workforce Logiq, a portfolio company of The Carlyle Group, headquartered in Orlando, Florida. Before joining Workforce Logiq, Michael served as General Counsel and Head of Operations at NetBrain Technologies, Inc., and Assistant General Counsel at Interactive Data Corporation (now ICE Data Services), both in the Greater Boston area. As a private practice attorney, Michael practiced law at Holland & Knight, LLP, and Roche, Carens & DeGiacomo in Boston.

Andrew Foster

Chief People Officer (CPO)

Andrew Foster joined TriMark as Chief Human Resources Officer (CHRO) and an Executive Leadership Team (ELT) member in March 2019. His title changed to Chief People Officer in July 2023; he continues to serve as an ELT member. Prior to joining TriMark, Andrew served in Human Resources (HR) as Vice President (VP) and Senior VP in the healthcare research and pharmaceutical industries. He held a position with Solvay SA, a Belgian chemical, plastics, and pharmaceutical company based in Brussels, Belgium, and as Head of HR for McKesson Pharmaceutical Wholesaler. He served as Chief Learning Officer and built a worldwide Corporate University.

Richard Kuo

Chief Strategy Officer and Chief of Staff

Richard Kuo, TriMark’s Chief Strategy Officer and Chief of Staff, joined the company in July 2020 and holds a position on the Executive Leadership Team. He supports the Executive Committee in developing, implementing, and tracking the success of growth initiatives. Before joining TriMark, Richard spent seven years at Air Products and Chemicals as Corporate Director of Strategy and Marketing. Aside from the chemicals industry, he has leadership experience in management consulting, software development, and investment banking.

Michael Siegel

Executive Vice President (EVP), North

Michael 'Mike' Siegel began working with his father, Ralph, at Marlinn Restaurant Supply Company in 1976; he later bought the business from his uncle, Seymour Lubin, who co-founded the company in 1946. TriMark purchased Marlinn in 1998, with Mike staying on as Vice President (VP) of Sales and Operations for the division. He recently served as President for Marlinn's Chicago and Minnesota locations, mentoring the future leaders of the division. He Became TriMark's Executive VP of the North Region in July 2023.

Karen McCain

Executive Vice President (EVP)

Karen McCain joined the company as Chief Financial Officer (CFO) in 2013 after TriMark acquired Strategic Equipment and Supply. In addition to ongoing financial responsibilities, Karen became actively involved in operational leadership. From 2020-2023, she served the South as Executive Vice President (VP), responsible for building profitable growth and providing development opportunities to employees to drive success. As Karen announced her transition to retirement through 2024, and with the subsequent alignment of the South and West regions, she now focuses on the service/rental business strategy, increasing her ERP Implementation business partner involvement, and establishing TriMark’s unique Women in Leadership program.

Before TriMark, Karen spent most of her career in various finance and accounting roles in the manufacturing industry. She was the Owner and Managing Partner of CompassPoint Consulting, LLC, CFO at CTI Foods, and Border Foods, and spent thirteen years at Dean Foods, where she held various positions such as VP of Sales Administration, VP of Finance, and CFO.

Jennifer Galanis

Chief Growth Officer (CGO)

Jennifer Galanis began her career at TriMark in May 2003 as a Territory Sales Representative in Palm Springs, California, where she sold tabletop products, smallwares, and equipment to hotels, country clubs, restaurants, and casinos. After working as Territory Sales Manager, Director, and Regional Vice President of National Accounts, she became TriMark’s Chief Growth Officer and Private Label team leader in October 2022, focusing on identifying, planning, and executing strategies to drive business transformation. Previously in her career, Jennifer worked in sales at Environmental Systems Research Institute and as an Editorial Assistant for The Hollywood Reporter.

John Reichelt

Chief Information Officer (CIO)

In January 2022, John Reichelt became TriMark’s Chief Information Officer, responsible for the Corporate Information Technology (IT) function and the support of TriMark’s Regional IT teams. His primary focus is on securing operational infrastructure that improves customer service. John leverages technology in the transformation and continuous growth of the company. Previously, John served as the Chief Technology Officer at Aramark, a hospitality-focused provider of foodservice equipment, uniforms, and facilities in Philadelphia, Pennsylvania.

Scott MacKaben

Senior Vice President (SVP), Category Management

Scott MacKaben joined TriMark in December 2022 as the Senior Vice President (SVP) of Category Management, responsible for the category and strategic supply-base management growth, profitability, business development, global brand procurement, and other related operational elements. He oversees the Category Management and Supply Chain team in reaching performance targets, including sales, gross margin, new items, private brands, and key supplier growth. Before joining TriMark, Scott spent almost nine years as the SVP of Procurement at Frosty Acres Brands. For twelve years prior, he held several leadership positions at US Foods. Scott also served in the United States Air Force as a Senior Voice Analyst and Technical Reporter in Vietnam.

Danny Austin

Senior Vice President (SVP), Supply Chain

Danny Austin joined TriMark in December 2023 as corporate SVP of Supply Chain, responsible for optimizing TriMark’s operationial capabilities and supply chain initiatives. He leads warehouse operations, real estate, network optimization initiatives, transportations, and logistics.​

Prior to joining TriMark, Danny progressed through leadership roles at the Berkshire Hathaway-owned organization, McLane Company, starting in floor leadership and progressing to operational responsibility of $8B P&L and twenty-five distribution centers. Most recently, Danny was SVP of Operations for Imperial Dade (Bain Capital) helping them scale 30+ new acquisitions.

Terry O'Brien

Chief Executive Officer (CEO)

A food service industry veteran, Terry most recently led the turnaround of CTI Foods  and its parent company Chef Holdings as CEO and Board Director.  Prior to Chef Holdings, he led turnarounds as CEO and Board Director at CP Foods North America and Brach’s Confections.  He has also held senior leadership roles at Suiza Foods, Dean Foods and Frito-Lay, and he is currently a member of the Board of Directors of Farmer Brothers Coffee. 

James Noonan

Chief Financial Officer (CFO)

James Noonan became TriMark’s Chief Financial Officer (CFO) in August 2024. As a key member of the Executive Leadership Team, James will be a key strategic thought partner to our CEO, Tom Wienclaw. He will drive company performance and be a huge asset to our EVPs and divisions as we continue to implement our core business principles and practices across the organization. James is yet another dynamic leader that we are excited to bring on to our already deep and talented leadership team.

Prior to joining TriMark, James most recently served as Chief Financial Officer of Hollingsworth & Vose for two and a half years. Before that, James worked for Suffolk Construction and CRH PLC in a series of roles spanning audit, controllership, and divisional CFO positions.

Cindi Evans

EVP, Corporate Accounts

Cindy Evans joined TriMark in July 2024 as the Executive Vice President (EVP) of National Accounts and will provide strategic direction to the cross-functional National Accounts team by optimizing processes, cultivating and strengthening client relationships, promoting profitable selling, and setting standards for conduct. Cindi has over twenty years of experience in sales, production and operations, management, and development.

Adam Holmes

EVP, West

Adam Holmes joined TriMark in June 2024 as the Executive Vice President (EVP) of the South and West, responsible for driving commercial and operational growth while delivering an industry-leading level of customer service. Before joining TriMark, Adam served as Regional Vice President of Performance Food Group (PFG). Adam's expertise spans sales growth, financial leadership, inventory, operations management, and high-performance team development.

Building On Our Foundation

Partnering with TriMark means that you will have unparalleled access to high-touch, personalized attention, and service from a group of resourceful professionals committed to delivering your vision.

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