Frequently Asked Questions (FAQs)
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Purchase Order references can be added at the time of checkout. This will ensure orders will have a PO Reference when billed.
Once an order is placed, we cannot guarantee that it can be cancelled. If you wish to cancel an order, please contact your sales representative as soon as possible with the order number.
Once an order is placed, we cannot guarantee that it can be modified. If you wish to modify an order, please contact your sales representative as soon as possible with the order number.
The fastest way of getting pricing on any product is to reach out to your Sales Representative. They will help you get the best price on any bulk product. You can also reach out to us by filling out Contact Us form, which you will find under Contact Us option of this Knowledge Base.
We thank you for your inquiry and will follow up with you as soon as possible.
The fastest way of getting pricing on any product is to reach out to your Sales Representative. They will help you get the best price on any product. You can also reach out to us by filling out Contact Us form.
For a referral or for help arranging a consultation with our highly-experienced equipment installers, please contact your Sales Representative for more information.
Relationships with our manufacturer partners are important to us. Please contact us by email at info@trimarkusa.com and include details about your product line(s) and location. Your business information will be redirected to the appropriate person.
We thank you for your inquiry and will follow up with you as soon as possible.
Customer satisfaction is important to us. Should you have any issues or concerns with an item that you have purchased from us, please contact your Sales Representative.
Please review our Return Policy at the footer of our website. We are unable to accept consumable/disposable products as returns. TriMark strives to ensure all products are in good condition, untampered, and have adequate shelf life.
Please contact your Sales Representative for more information on shipping options available in your area.
At this time, we are unable to ship online orders internationally. If you have a freight forwarder, we can assist you with shipping to that address. Please contact your Sales Representative to check availability for these arrangements.
Shipping charges are not refundable.